Privacy policy
1STEX (제일섬유) handles personal information received through the inquiry form on this website as set out below.
Purpose of processing
We use it to review your inquiry and reply to it. If the inquiry leads to a transaction, we use it to carry out that transaction. We do not use it for any other purpose.
Items processed
Company name, name of the contact person, email address, phone number, and what you write in the form (end use, material and feel, gauge and weight, quantity and timing). Emails exchanged in reply and reference files you send are handled together with these.
This site does not use visitor analytics tools or advertising cookies.
Retention and deletion
We keep it for up to one year from the date received. We begin deleting inquiry-ledger entries and the related emails before the end of that period, and they are deleted beyond recovery no later than one year after receipt.
Where an inquiry has led to a transaction, the information is kept for as long as the business relationship continues, as information needed to perform the contract.
Provision to third parties
We do not provide the personal information we receive to third parties.
Outsourced storage and storage overseas
Inquiries are stored in Google Workspace (a spreadsheet and email). As a result, personal information may be stored outside Korea.
Your rights and how to exercise them
You may at any time ask to see, correct or delete your personal information, or ask us to stop processing it, and you may withdraw your consent. You may also do so through a representative. Please contact us using the details below. Once we have confirmed that you are the person concerned or their representative, we will act without delay, and if we cannot do what you ask we will tell you why.
Security measures
Access to the inquiry ledger is limited to the person in charge, and records past the retention period are deleted automatically.
Department in charge
1STEX (제일섬유), Sales
Phone +82 31 536 5350
Email [email protected]
Privacy complaints and remedies
You can report a privacy violation, or seek advice on one, at the organizations below.
Personal Information Infringement Report Center (KISA): privacy.kisa.or.kr · dial 118 in Korea
Personal Information Dispute Mediation Committee: www.kopico.go.kr · 1833-6972 in Korea
Changes to this policy
If this policy changes, we will post the change on this page.
Effective November 12, 2026
This page is an English version of the Korean policy. If the two differ, the Korean version applies.